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W7 On the Rocks Neutrals on Ice 14 Colour Eye Shadow Palette
Free UK Shipping
Friendly customer service
Super simple returns
On The Rocks is an on-trend eye colour palette featuring a range of 14 cool toned shades. A combination of earthy, natural tones with a punch of creamy golds and deep yellows throughout. The shades within the product are blendable with a high level of pigmentation. This provides the ability for everyone to create soft, natural looks all the way through to striking, bold eyes. The finishes and textures vary within the palette, with shades ranging from metallic glitters to creamy mattes shades. Not only�does On The Rocks have smooth, highly pigmented mattes, her metallic shades are just as smooth to apply and just as high in quality.
We offer FREE Royal Mail standard class delivery on ALL UK orders.
Orders placed by 12 noon Monday to Friday will normally be dispatched on the same day. Orders placed after this time will normally be dispatched on the next working day.
Orders will typically be delivered within 3-4 working days. However, we cannot account for the speed of the Royal Mail service, so please wait 10 working days before contacting us if your order has not arrived.
Beyond our free standard class service, we also offer the below options:
Royal Mail First Class Delivery at a cost of £2.99 per order
Royal Mail Special Delivery at a cost of £6.99 per order.
- Orders will typically be delivered within 1-2 working days.
- Please allow up to 5 working days to receive your order before contacting us.
International Delivery Information
We offer FREE International Shipping on ALL orders and ship worldwide.
For customers outside the UK but within Europe we use the following service:
- All orders are tracked, insured and have a guaranteed delivery day. Your order will be delivered the following working day by 1pm via Royal Mail. Orders must be received by 2pm Monday - Thursday to guarantee next day delivery.
- If you request next day delivery Friday - Sunday, on an English Bank Holiday or after 2pm it will be dispatched by next day delivery on the next working day.
- You must be available at the delivery address to sign for your parcel. If nobody is available to sign for your order, a card will be left telling you how you can collect your parcel.
For customers outside Europe we use the following service:
- Royal Mail Airmail: 3-7 working days / Free shipping
We accept payment via Paypal
Returns – Faulty Items
If the items you receive are damaged or are not what you ordered,
please contact us within 14 days for authorisation to return them to us.
Once you have returned the products, we will refund the cost of your
order including our delivery charge and your return postage costs.
Returns Policy – Other Reason
If you wish to return an item you have ordered for any other reason, you must contact us within 14 days.
Providing you return the product to us unopened and in saleable
condition, we will refund the cost of the item. Please note we will not
refund your postage.
Any returned items must be received within 28 days of purchase to qualify for a refund or replacement.
Service, choice and value…welcome to
We are one of the UK’s leading
independent multi-channel retailers.
We’ve been serving customers for over
30 years and we are proud to have
delivered to over 1 million online
customers in over 150 countries.
- Royal Mail Airmail: 5-10 working days / Free shipping